if you don't see the answer to your question below, don't hesitate to email me directly.
Where are you located? - 9 Davies Avenue, suite 208 in Toronto. Name on the door is Denise Grant Photography.
What forms of payment do you accept? - cash or etransfer
Do you only shoot actors? - Nope! I shoot corporate headshots, in-studio engagement shoots, musicians, families.... send me an email with the type of shoot you have in mind, and I'll get back to you with a quote to suit your needs.
Do you watermark your images? - Never.
What do I wear? - Generally speaking, any colour you'd wear in everyday life and/or black are great to shoot in, but I recommend avoiding solid white. When in doubt, just go simple - plain and casual clothes keep the focus on YOU, rather than your fashion sense. Best to avoid accessories, or anything distracting like beading, logos, busy patterns, etc.
What about make-up? - I don't recommend make-up for men or children/youth actors. For women, it's always better to keep it clean and natural. The one look mini-shoots are booked into smaller timeblocks so there isn't enough time for a make-up artist, so actors are asked to arrive with their make-up and hair ready to shoot. For a two look mini shoot, at your request I can book a makeup/hair artist who specializes in make-up for high-def digital photography. Her work reduces (and often negates) a need for retouching, which can ultimately save you money. This costs $175 paid directly to the artist, and adds about an hour to your session time.
Where do I go to get 8x10 prints? - I generally handle all printing, because our monitors are calibrated to the printers so we can guarantee the end result. Every print order includes a retouched high resolution digital copy of the same image at no additional charge.
How long after the shoot do I get my images? - you'll receive the link to your full shoot within a week of your session. All images are high res, no watermarks, fully downloadable, and unretouched.
Is it ok if I bring my mum/sibling/best friend/boyfriend/wife? - Of course! They can hang out and watch you shoot if it makes you more comfortable, or there's an office they can relax in while we shoot if you're feeling shy.
Am I allowed to post my pictures on Facebook/Twitter/Instagram/etc? - Please do! A credit or link is always appreciated, but that's totally up to you. My usernames for tagging - Facebook: Hayley Andoff Photography, Twitter: @HayleyAndoff, Instagram: @HandsoffTheAndoff
Do you do gift certificates? - Absolutely - any dollar amount, and you can either pick it up or I'll mail it at no charge.
What's the cancellation policy? - You can cancel at any time, no problem, and if it's more than 24 hours before the session, there's no fee. If you cancel the same day as your session, you may be subject to a $50 cancellation fee. Please note that if you have a makeup artist booked, cancellations within 48 hours of the session require a $50 cancellation fee paid directly to the makeup artist.